We’re told, daily, how the Internet has transformed business for the better – streamlining processes, enhancing communications, empowering consumers… and on and on.
There is, however, a downside.
In my far from humble opinion, the Internet has contributed, directly, to a rapid decline in linguistic standards, accuracy, care… and, dare I say it, even creativity: a consequence of the tendency among many agencies to employ interactivity for its own sake – often at the expense of usability.
With 80% – 90% of our own work coming from ‘online’ we are probably no less guilty.
Though my colleagues and I pride ourselves on our ‘old school’ professionalism, we are constantly called upon to compromise our principles to meet ever more demanding (and almost invariably arbitrary) deadlines.
By accelerating the pace of business life to near breaking point – and by eliminating the time zone issues which previously allowed international firms like ours at least a modicum of time to draw breath – the wide adoption of the web means we now value speed and economy about all things.
In the heady pre-Google, pre-iStock days, we had time – between the creation of Draft One and the Final Presentation – to let the subconscious work its magic: to add that ‘certain something’ which can make all the difference, in terms of the design itself and the results it delivers.
But nowadays – with deadlines marked on watches rather than calendars – quality is simply bound to suffer.
Most saddening is the fact that – in the drive towards instant gratification – no one seems to notice.
Or care.